08-09-2016, 11:30
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#1
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Inactive
Join Date: Feb 2007
Location: Hounslow
Age: 78
Services: Virgin Media 200mb Superhub 2, Two Tivo V6 1tb, one "Old" Tivo 1tb, home phone, Humax Freesat PVR.
Posts: 625
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Are we back to normal?
This morning I find that all three Tivos have suddenly returned to a performance level not seen since before the recent update. I have not done any resetting or changed settings in any way. I live in the Hounslow area of West London.
So far so good. Let's hope this proves to be a full and permanent resolution to slow response issue.
Thank you Virginmedia!
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08-09-2016, 13:04
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#2
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cf.mega poster
Join Date: May 2006
Location: Camden, north London
Age: 65
Services: 500mb, Full House (with Sky Sports & Movies, BT Sports and ViaPlay), 1 TiVo, 1 V6, iPhone 14 Pro Max
Posts: 1,298
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Re: Are we back to normal?
After reading your post I checked and found the same; a better performance level. I am in Camden, north-west London.
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08-09-2016, 13:14
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#3
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Inactive
Join Date: Feb 2007
Location: Hounslow
Age: 78
Services: Virgin Media 200mb Superhub 2, Two Tivo V6 1tb, one "Old" Tivo 1tb, home phone, Humax Freesat PVR.
Posts: 625
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Re: Are we back to normal?
Quote:
Originally Posted by johnasimmons
After reading your post I checked and found the same; a better performance level. I am in Camden, north-west London.
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Good news indeed. Let's hope it's a permanent solution.
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08-09-2016, 18:07
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#4
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 66
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 10,989
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Re: Are we back to normal?
Firmware version? Maybe you've been rolled back to the previous ( not good but just OK) version.
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
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08-09-2016, 18:21
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#5
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Inactive
Join Date: Feb 2007
Location: Hounslow
Age: 78
Services: Virgin Media 200mb Superhub 2, Two Tivo V6 1tb, one "Old" Tivo 1tb, home phone, Humax Freesat PVR.
Posts: 625
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Re: Are we back to normal?
Quote:
Originally Posted by heero_yuy
firmware version? Maybe you've been rolled back to the previous ( not good but just ok) version.
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20.5.7.rc23-vmc-2-c00
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08-09-2016, 18:34
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#6
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 66
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 10,989
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Re: Are we back to normal?
Quote:
Originally Posted by fixerman
20.5.7.rc23-vmc-2-c00
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Not having a TIVO I can't say what that is. Maybe Spiderplant can confirm?
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
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08-09-2016, 18:39
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#7
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cf.mega poster
Join Date: Oct 2009
Posts: 2,065
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Re: Are we back to normal?
Quote:
Originally Posted by fixerman
20.5.7.rc23-vmc-2-c00
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That is the current and only version of TiVo software with Series Link+ et al which has been rolled out.
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08-09-2016, 21:38
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#8
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cf.addict
Join Date: Jul 2009
Services: Full House, V6, Netflix, Spotify Premium, Sky Go Extra, Eleven Sports, PS4 , 100 meg bb
Posts: 357
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Re: Are we back to normal?
Definitely improved here this evening
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09-09-2016, 22:36
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#9
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cf.mega poster
Join Date: Jan 2008
Posts: 10,048
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Re: Are we back to normal?
No change here unfortunately, if anything it's gotten worse with the EPG occasionally freezing & the time elapse gauge sometimes freezing and having to catch up in one go whilst FFing or rewinding recordings.
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10-09-2016, 10:14
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#10
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,587
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Re: Are we back to normal?
Quote:
Originally Posted by RichardCoulter
No change here unfortunately, if anything it's gotten worse with the EPG occasionally freezing & the time elapse gauge sometimes freezing and having to catch up in one go whilst FFing or rewinding recordings.
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What have the technicians you have called out to look at your problem said about these issues?
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10-09-2016, 14:25
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#11
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cf.mega poster
Join Date: Jan 2008
Posts: 10,048
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Re: Are we back to normal?
Quote:
Originally Posted by OLD BOY
What have the technicians you have called out to look at your problem said about these issues?
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Where have u got that idea from? It's pointless, an engineer can't do anything, they'll just replace one useless box with another.
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10-09-2016, 15:58
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#12
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-
Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,536
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Re: Are we back to normal?
Quote:
Originally Posted by RichardCoulter
Where have u got that idea from? It's pointless, an engineer can't do anything, they'll just replace one useless box with another.
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How do you expect Virgin to fix the problem if they don't send someone to look at it?
How do you know an engineer cannot do anything? There may be some fault with your connection that the new software is badly affected by that he or she may be able to fix.
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11-09-2016, 10:26
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#13
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,587
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Re: Are we back to normal?
Quote:
Originally Posted by RichardCoulter
Where have u got that idea from? It's pointless, an engineer can't do anything, they'll just replace one useless box with another.
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That's just silly, Richard. There is clearly something wrong and it needs fixing.
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11-09-2016, 15:30
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#14
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cf.geek
Join Date: Apr 2004
Location: Warrington
Services: | Freeview | VirginTV XL with TiVo | BB L | Phone M |
Posts: 564
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Re: Are we back to normal?
I had a box switch recently. The new box performed much quicker, but has now settled down and normal service has resumed.
The occasional reboot makes it a little quicker, but that doesn't last long.
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11-09-2016, 16:31
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#15
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,587
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Re: Are we back to normal?
Slow performance is to be expected on this old box, but Richard seems to be having more problems than most. He needs to get someone in to look at it.
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