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Moving cable modem before "house move"
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Old 23-10-2017, 11:25   #1
dragon
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Moving cable modem before "house move"

If I was to move my cable modem before virgin media actually complete a house move their end what's the likelihood of it working and would It cause virgin any issues?

I know the new place was connected to the network at least until recently (previous occupant had VM)

I assume it would either work or be denied access to the network depending on if it falls under the same area or not (Same billing area, no idea if it's the same network area)
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Old 23-10-2017, 12:00   #2
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Re: Moving cable modem before "house move"

Probably won't work. No harm trying I guess
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Old 24-10-2017, 23:02   #3
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Re: Moving cable modem before "house move"

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Originally Posted by dragon View Post
If I was to move my cable modem before virgin media actually complete a house move their end what's the likelihood of it working and would It cause virgin any issues?

I know the new place was connected to the network at least until recently (previous occupant had VM)

I assume it would either work or be denied access to the network depending on if it falls under the same area or not (Same billing area, no idea if it's the same network area)
If on the same CMTS it'll work until the day you told VM the move takes place, then you'll need to get it activated again.

On a different CMTS probably won't work - haven't tried that.
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Old 26-10-2017, 19:46   #4
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Re: Moving cable modem before "house move"

It will be a different CMTS, will also be interesting what they do about moving my package given they don't do 200M/Gamer any more and the new area doesn't have 300/350 available (only 12DS channels)
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Old 27-10-2017, 08:54   #5
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Re: Moving cable modem before "house move"

I'm guessing as long the account is still active it will work.
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Old 27-10-2017, 12:13   #6
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Re: Moving cable modem before "house move"

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Originally Posted by kalleh View Post
I'm guessing as long the account is still active it will work.
As long as it's not going to cause any issues for the network I'll probably just plug it in and if it connects great if it doesn't i'll just have to wait until virgin complete the house-move process.
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Old 27-10-2017, 20:33   #7
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Re: Moving cable modem before "house move"

Apparently they're going to send me some kind of moving pack for a self install which actually I prefer as it saves making sure i'm in for the engineer.
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Old 27-10-2017, 20:48   #8
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Re: Moving cable modem before "house move"

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Originally Posted by dragon View Post
Apparently they're going to send me some kind of moving pack for a self install which actually I prefer as it saves making sure i'm in for the engineer.
It's just a wire to connect from iso to the hub
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Old 27-10-2017, 21:49   #9
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Re: Moving cable modem before "house move"

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It's just a wire to connect from iso to the hub
Presumably an appropriate splitter to install the Tivo box as well
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