Gmail file attachment issue
27-05-2016, 19:36
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#1
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R.I.P.
Join Date: Jun 2012
Location: Swansea, South Wales UK.
Age: 72
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Gmail file attachment issue
Is anyone else having problems sending file attachments to people on gmail?
I have tried numerous times over past 2 days and although they are sending, the person isn't receiving.
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27-05-2016, 20:10
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#2
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Mum 15/08/46 - 30/09/20
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, www.daves-world.co.uk. A secret Moonbase (shh don't tell anybody)
Age: 55
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Posts: 16,864
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Re: Gmail file attachment issue
Are the receiving the email, but not the attachment?
Is it a private or work email its being sent to?
If work it could be their system deleting the attachment for "security" reasons or the size exceeds the inbox limits.
My works IT deletes any email with ZIP files, but doesn't tell either party, so you can guess I looked a right pratt when they had sent a email 4 times.
In the end I got them to send to to my private account.
__________________
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th, wearing a mask and she still might be alive today.
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27-05-2016, 20:11
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#3
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,225
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Re: Gmail file attachment issue
Try sending to yourself, does it work? Also maybe the file attachment is too big for the other person to receive.
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PSN: Snoopzster
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27-05-2016, 21:02
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#4
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R.I.P.
Join Date: Jun 2012
Location: Swansea, South Wales UK.
Age: 72
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Re: Gmail file attachment issue
They are not receiving the email at all.
If i send to myself it does work and his emails are not work no, they r setup in Outlook 2010.
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27-05-2016, 22:23
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#5
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,225
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Re: Gmail file attachment issue
Quote:
Originally Posted by alanbjames
They are not receiving the email at all.
If i send to myself it does work and his emails are not work no, they r setup in Outlook 2010.
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We need more information, can he receive other emails ok?
Who is his provider?
what is the size of your attachment?
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PSN: Snoopzster
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28-05-2016, 21:34
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#6
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R.I.P.
Join Date: Jun 2012
Location: Swansea, South Wales UK.
Age: 72
Services: XL Phone, XXXL Gig1 BB SH4 (wired).
Posts: 2,753
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Re: Gmail file attachment issue
He can recieve emails from me with no attachment fine.
We are both using Gmail, size of the attachment is 2.1mb.
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29-05-2016, 00:32
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#7
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,225
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Re: Gmail file attachment issue
Quote:
Originally Posted by alanbjames
He can recieve emails from me with no attachment fine.
We are both using Gmail, size of the attachment is 2.1mb.
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Get him to try it using the webpage Gmail and not outlook, failing that I have no clue unless he has some kind of block on in his setting.
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PSN: Snoopzster
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29-05-2016, 23:17
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#8
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R.I.P.
Join Date: Jun 2012
Location: Swansea, South Wales UK.
Age: 72
Services: XL Phone, XXXL Gig1 BB SH4 (wired).
Posts: 2,753
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Re: Gmail file attachment issue
Still not reaching him unless i send him the email without the file. I just sent him the file using my outlook account and he got fine.
Very Strange.
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29-05-2016, 23:32
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#9
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,225
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Re: Gmail file attachment issue
Quote:
Originally Posted by alanbjames
Still not reaching him unless i send him the email without the file. I just sent him the file using my outlook account and he got fine.
Very Strange.
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Strange, so it looks like it is your gmail account his gmail doesn't like, so then he needs to look in his settings as that is obviously the problem?
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PSN: Snoopzster
Last edited by SnoopZ; 29-05-2016 at 23:39.
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30-05-2016, 00:32
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#10
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R.I.P.
Join Date: Jun 2012
Location: Swansea, South Wales UK.
Age: 72
Services: XL Phone, XXXL Gig1 BB SH4 (wired).
Posts: 2,753
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Re: Gmail file attachment issue
thats just it nothing has been changed by him. It was working one day and next didnt wanna know.
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02-06-2016, 20:12
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#11
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Permanently Banned
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Posts: 1,817
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Re: Gmail file attachment issue
Can he send a file to himself with an attachment.
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02-06-2016, 21:03
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#12
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Mum 15/08/46 - 30/09/20
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, www.daves-world.co.uk. A secret Moonbase (shh don't tell anybody)
Age: 55
Services: 1 V6, 2x1TB TiVo, SH3. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 16,864
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Re: Gmail file attachment issue
Is the attachment zipped?
__________________
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th, wearing a mask and she still might be alive today.
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03-06-2016, 22:55
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#13
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R.I.P.
Join Date: Jun 2012
Location: Swansea, South Wales UK.
Age: 72
Services: XL Phone, XXXL Gig1 BB SH4 (wired).
Posts: 2,753
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Re: Gmail file attachment issue
nope its a Jpg file.
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