50M : Virgin Media blackmailing broadband customers

... according to Guido:

Virgin Media is trying to force customers using their 50Mb Broadband package to sign up to a new contract, by refusing to fix problems with their internet connection if they don’t.

http://order-order.com/2015/09/02/vi...fQYmYn424nSSeA

[Toto]

Yeh, something fishy about that article. No provenance to show the communication is genuine, I'll take that with a sprinkling of salt, ta very much.

[Ignitionnet]

Must be a slow news day in Westminster.

[qasdfdsaq]

Originally Posted by Chris

... according to Guido:

http://order-order.com/2015/09/02/vi...fQYmYn424nSSeA

And you call yourself a trollsplatter...

[thenry]

lol get on the news to get rid of the SH1s its that crap

[ccarmock]

I note from the link provided that the letter claimed to being sent out is actually signed by a Virgin Media Business employee as opposed to the consumer side of the company.

Ironic since there *is* a known problem with the Business firmware on the SH1 causing lockups. People have reported here that they have been told by VMB that there is unlikely to be a new release of firmware to fix this for the Business Superhub 1, however for many, myself included, even if we did want to move to the 152 Mb/s business service there is still no sign of fixed IP being available with that option.

[morrk]

Nothing would surprise me after some of the shenanigans I've had with VM over this last fortnight.

Originally Posted by qasdfdsaq

And you call yourself a trollsplatter...