why am I paying so much for internet?
21-05-2015, 20:56
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#1
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cf.geek
Join Date: Mar 2013
Services: virgin internet / sky TV
Posts: 913
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why am I paying so much for internet?
ok - so I have two virgin accounts
one in my flat - costs 26.50 per month for just internet
one in the cafe - costs 52.50 per month for just internet (static IP)
one is a business account the other a domestic
the domestic one seems better and more stable
so how come I have to pay double?
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21-05-2015, 21:08
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#2
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cf.addict
Join Date: May 2010
Posts: 336
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Re: why am I paying so much for internet?
You pay for the static ip, and for the SLA
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21-05-2015, 21:09
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#3
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cf.geek
Join Date: Mar 2013
Services: virgin internet / sky TV
Posts: 913
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Re: why am I paying so much for internet?
Quote:
Originally Posted by vm_tech
You pay for the static ip, and for the SLA
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static IP is a fiver
what's SLA?
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21-05-2015, 21:18
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#4
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cf.mega poster
Join Date: Nov 2008
Location: At My Desk
Services: Virgin Media V6 XL TV - 1Gb Broadband
Posts: 3,009
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Re: why am I paying so much for internet?
Quote:
Originally Posted by spreadsheet
static IP is a fiver
what's SLA?
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SLA is the time you have to wait for a fault to be fixed
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21-05-2015, 21:23
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#5
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Bah Humbug!!
Join Date: Feb 2004
Location: Glasgow
Age: 43
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 13,779
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Re: why am I paying so much for internet?
Business BB costs more due to the faster fault fix time and the static IP service.
__________________
AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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21-05-2015, 22:39
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#6
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cf.geek
Join Date: Mar 2013
Services: virgin internet / sky TV
Posts: 913
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Re: why am I paying so much for internet?
Quote:
Originally Posted by Stephen
Business BB costs more due to the faster fault fix time and the static IP service.
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Yeah ok
but I only use it for simple browsing and a few online orders.
(jackk ass ears appearing when I think about signing up for it)
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21-05-2015, 23:18
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#7
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cf.mega poster
Join Date: Oct 2009
Posts: 2,065
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Re: why am I paying so much for internet?
..then dump the business account and get PAYG mobile broadband from EE using their Osprey product.
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22-05-2015, 13:22
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#8
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: why am I paying so much for internet?
Quote:
Originally Posted by spreadsheet
Yeah ok
but I only use it for simple browsing and a few online orders.
(jackk ass ears appearing when I think about signing up for it)
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The business product runs on the same infrastructure and is subject to the same issues as the consumer product, you are just paying for better and/or faster service when things go wrong (and even that's not guaranteed). It's essentially partial insurance against failures.
If you don't need it, don't pay for it. Plenty of businesses use consumer products and vice versa.
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22-05-2015, 14:33
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#9
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: why am I paying so much for internet?
Quote:
Originally Posted by qasdfdsaq
If you don't need it, don't pay for it. Plenty of businesses use consumer products and vice versa.
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However Virgin Media track which are residential properties and which are commercial.
You can get Virgin Media business to install into a residential property, but in general you won't get Virgin Media residential services in an official business address.
Mainly this connected to Virgin Media residential offering TV, but don't do that for commercial addresses / businesses.
__________________
I work for Virgin Media but all views are my own.
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22-05-2015, 23:21
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#10
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: why am I paying so much for internet?
Just to add in - this isn't just something specific to Virgin, there's plenty of business grade ADSL services that are a fair bit more than the consumer equivalent. As others have said, you're paying for better support when something goes wrong.
Also, I believe the VM business connections aren't traffic managed during business hours, but I could be wrong about that.
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23-05-2015, 23:35
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#11
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 45
Posts: 13,996
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Re: why am I paying so much for internet?
They will have the option to provide the business modems a higher quality of service in the near future.
Whether they do this or not is different. I can't think of a cable company that does.
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25-05-2015, 19:06
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#12
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cf.geek
Join Date: Jun 2008
Posts: 804
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Re: why am I paying so much for internet?
Quote:
Originally Posted by Ignitionnet
They will have the option to provide the business modems a higher quality of service in the near future.
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Will that be via the existing devices, or new do you know?
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