Pureprofile.com

Taf · 23-10-2014, 19:07

I've been using www.pureprofile.com for years answering questionnaires for cash payouts (have had £75 so far).

I'm getting very close to another £25 payout, but the site now rejects my password (same one as I've always used) and throws up errors whenever I try to contact them.

It recognises my email address as being in use, but there is no method on the site (that I can find) to reset the password or get a password reminder.

Does anyone else here use Pureprofile?

SnoopZ · 23-10-2014, 19:53

Quote:

Originally Posted by Taf

I've been using www.pureprofile.com for years answering questionnaires for cash payouts (have had £75 so far).

I'm getting very close to another £25 payout, but the site now rejects my password (same one as I've always used) and throws up errors whenever I try to contact them.

It recognises my email address as being in use, but there is no method on the site (that I can find) to reset the password or get a password reminder.

Does anyone else here use Pureprofile?

You can contact them here from the bottom of their page, you can also select 'password problem' in the options.

http://www.pureprofile.com/contact

You can also RESET it here.

https://accounts.pureprofile.com/forgot-password

Taf · 24-10-2014, 11:24

The contact doesn't work (it just comes back "OH NO, there was a problem") and the password reset never sends me an email....

SnoopZ · 24-10-2014, 19:16

Quote:

Originally Posted by Taf

The contact doesn't work (it just comes back "OH NO, there was a problem") and the password reset never sends me an email....

You can contact them via Facebook, according to some of the posts there other people have the same problem.

https://www.facebook.com/pureprofile?fref=ts

Taf · 24-10-2014, 19:28

I've left comments on FB, but the replies are meaningless at the moment.

25-10-2014, 19:10

Quote:

Pureprofile House cleaning Hello, we are doing some house cleaning and maintenance upgrades to provide you a better experience. Please visit us again later today, we apologise for any inconvenience caused.

Perhaps they've gone titsup?

Taf · 25-10-2014, 20:30

I tried to login today and got a popup asking me to enter my email so that I could reset my password for a new one for "security purposes". Several hours later... no email to reset my password.

It sounds more like dire technical problems. :-(

Taf · 26-10-2014, 15:23

At last an email asking me to reset my password.. and it worked!

SnoopZ · 26-10-2014, 16:58

Glad you got it sorted!