Re: House move - only partial service on street
Tbh dude I would fire off a request again or maybe Ben can recommend the right bods to talk to. Sometimes the customers service guys see things as black and white and don't want to challenge anything and just come up with excuses instead of fixing stuff. When 100mbit first became available in my area VM made a press announcement announcing it was available along with 4 or 5 other towns/cities so I rang up for it straight away and the bod I spoke was adamant that it wasn't available and wasn't going to be for a long time. I explained that VM had said it was but she didn't want to know. Luckily there was a name and email address tagged to the press release so I fired off an email explaining the problem and received an email back the next day apologising profusely and saying the problem has been solved and somebody was going to ring me back to arrange everything.
The moral of the story is that unless they were new builds, I very much doubt that VM have left out cabling the middle of a street and it is more than likely the house numbers need to be added. If it isn't cabled and other houses very close by are, surely it is easy enough for someone to come out and run another cable down to your house. I know it is possible because other forum users have had it done. It is just finding the right person to speak to. I would pm Ben if I were you, he knows the name of a dude to ring.
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