Superhub 2 being supplied with CAT5 cable
23-09-2014, 05:03
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#1
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,226
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Superhub 2 being supplied with CAT5 cable
As above, a friend has just had 100mb installed with SH2 and in the box was supplied a CAT5 cable, and as such limited to 100Mb/s on the LAN side, losing out on a few meg, presumably its the same router kit supplied with the 150Mb/s package, surely this is going to cause problems for VM??
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23-09-2014, 07:05
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#2
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cf.addict
Join Date: May 2012
Location: Farnborough, Hampshire
Age: 42
Services: 500Mb Hyperoptic, Sky Signature with HD, UHD and Ultimate On Demand
Posts: 225
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Re: Superhub 2 being supplied with CAT5 cable
Does your friend have a 100Mb or 1Gb Ethernet Card? Cat5e is good for 1Gb Ethernet assuming it's not a faulty cable.
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23-09-2014, 07:22
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#3
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Superhub 2 being supplied with CAT5 cable
he said cat 5 though and there is a difference. I am assuming he made a type because VM have been supplying modems with cat5e for donkeys and cat5e can handle 1gbit no probs. I am using it on my 152mbit connection now and although it has been replaced, I got a cat5e cable with my vmng300 many years ago when 50mbits first came out and both the modem and my pc said they were connected at 1gbit.
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23-09-2014, 08:15
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#4
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Superhub 2 being supplied with CAT5 cable
I definitely got a Cat5e with my SH2.
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23-09-2014, 08:55
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#5
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Superhub 2 being supplied with CAT5 cable
I hand out yellow cat 5s not 5e with a sh2. It seems to still get 152meg, possibly because it's such a small leghth it's syncing at gigabit
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23-09-2014, 13:21
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#6
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cf.mega poster
Join Date: Aug 2004
Posts: 11,207
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Re: Superhub 2 being supplied with CAT5 cable
Quote:
Originally Posted by craigj2k12
As above, a friend has just had 100mb installed with SH2 and in the box was supplied a CAT5 cable, and as such limited to 100Mb/s on the LAN side, losing out on a few meg, presumably its the same router kit supplied with the 150Mb/s package, surely this is going to cause problems for VM??
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Gigabit it specifically designed to work on Cat 5 cable and does not require Cat 5e.
http://www.cisco.com/en/US/tech/tk38...6.html#wp17263
Quote:
Originally Posted by jb66
I hand out yellow cat 5s not 5e with a sh2. It seems to still get 152meg, possibly because it's such a small leghth it's syncing at gigabit
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Cat 5 should theoretically carry gigabit up to the maximum 100 metres, though in practice cheaper cables and/or interference often limits that.
(That said the 'Yellow' cables I got with my VM service back in the 'Burgh last decade were 5e)
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28-09-2014, 03:11
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#7
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cf.mega poster
Join Date: Nov 2010
Location: Stafford
Posts: 4,226
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Re: Superhub 2 being supplied with CAT5 cable
Yeah guys I did mean '5' and not '5e', just thought it was odd he has a gigabit card and was only connecting at 100Mb, changed the cable for a CAT 5e and gigabit straight away
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28-09-2014, 14:16
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#8
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Inactive
Join Date: Jun 2008
Location: Leeds, West Yorkshire
Age: 45
Posts: 13,996
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Re: Superhub 2 being supplied with CAT5 cable
Quote:
Originally Posted by craigj2k12
Yeah guys I did mean '5' and not '5e', just thought it was odd he has a gigabit card and was only connecting at 100Mb, changed the cable for a CAT 5e and gigabit straight away
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Bad cable. Over the lengths of cable that are supplied with home routers unless the cable is genuinely broken Cat 5 should easily handle 1Gb.
Even if the cable were too long the symptoms are more likely to be PHY errors, not auto-negotiation at 100Mb. One or more of the pairs in the cable was knacked.
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01-10-2014, 20:38
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#9
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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Re: Superhub 2 being supplied with CAT5 cable
Should I phone Virgin, I didn't get any cable with the supplied Superhub2!
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01-10-2014, 21:01
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#10
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Superhub 2 being supplied with CAT5 cable
I very much doubt they'll send you one, they only send out complete units and they aren't going to send you another shub2 for the sake of a patch cable. Get one for £3 the next time you pop in to Asda
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01-10-2014, 21:17
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#11
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FORMER Virgin Media Staff
Join Date: Dec 2010
Location: Warrington
Posts: 4,737
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Re: Superhub 2 being supplied with CAT5 cable
No, there was definitely a code for an ethernet cable on the system when I was last there. SRD33 if I recall correctly.
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02-10-2014, 13:55
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#12
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Inactive
Join Date: Dec 2008
Posts: 62
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Re: Superhub 2 being supplied with CAT5 cable
Got my Superhub 2 yesterday. No cable in the box for me either.
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