TiVo : Gee. Thanks a lot Virgin.

[RobboEdin]

Originally Posted by Meng

"No longer subscribed"??? I was never subscribed!!!!

It should not be beyond the capability of the Tivo software to not override my recording preferences. It should have recorded in SD. I've got the "record only in HD" option set to No, what else could I have done???

On free Saturday, you were temporarily subscribed for 24 hours. At the end of the 24 hour period, you became unsubscribed.

You recorded during the period you were subscribed but tried to watch the recording during the period you were no longer subscribed.

[Meng]

Originally Posted by RobboEdin

On free Saturday, you were temporarily subscribed for 24 hours. At the end of the 24 hour period, you became unsubscribed.

You recorded during the period you were subscribed but tried to watch the recording during the period you were no longer subscribed.

So - consider this:

If I was "properly" subscribed having paid for the subscription, recorded something whilst subscribed but then tried to watch it having ended my subscription, would I then be able to watch the thing I had legitimately paid for or not?

Because if not, that is plain wrong.

Originally Posted by Meng

So - consider this:

If I was "properly" subscribed having paid for the subscription, recorded something whilst subscribed but then tried to watch it having ended my subscription, would I then be able to watch the thing I had legitimately paid for or not?

Because if not, that is plain wrong.

Standard Sky terms & conditions, which VM have to comply with...

[broadbandking]

Originally Posted by Meng

Thanks to the free HD Saturday, and my Tivo automatically recording stuff on the Sky Sports HD channels that I don't subscribe to, I now find I am unable to watch the Australia-New Zealand rugby and some other ITM games because I "no longer subscribe to these channels". Thanks a lot Virgin and Tivo. ********* ridiculous.

Get over it you don't pay for the channels it was free for a day so what, if you want the channels that bad pay for them.

[Meng]

Originally Posted by Hugh

Standard Sky terms & conditions, which VM have to comply with...

As I said - plain wrong.

Another reason not to support Murdoch.

[RobboEdin]

Originally Posted by Meng

So - consider this:

If I was "properly" subscribed having paid for the subscription, recorded something whilst subscribed but then tried to watch it having ended my subscription, would I then be able to watch the thing I had legitimately paid for or not?

Because if not, that is plain wrong.

In your eyes, it's wrong and I respect that view but actually it's the way that I and others have described, whether you like it or not.

[OLD BOY]

Originally Posted by Meng

As I said - plain wrong.

Another reason not to support Murdoch.

It was just a freebie, Meng. You'll know better next time.

[Meng]

Originally Posted by broadbandking

Get over it you don't pay for the channels it was free for a day so what, if you want the channels that bad pay for them.

Did you actually read my original post, or any of the rest of the thread???

Get over the fact that my Tivo thought it knew better than me by recording something I wouldn't be able to watch later? Is that what you're saying I should get over?

---------- Post added at 15:49 ---------- Previous post was at 15:49 ----------

Originally Posted by OLD BOY

It was just a freebie, Meng. You'll know better next time.

This much, at least, is true.

[Stuart]

Originally Posted by broadbandking

Get over it you don't pay for the channels it was free for a day so what, if you want the channels that bad pay for them.

That's not really a nice thing to say. While I can see why VM have done this, and that they had no choice, it's not the customer's fault, and while it's not VM's fault they have to do this, I personally think that when they advertise days where you have access to premium channels, they should make it clear that you will be unable to watch any recordings of any programmes shown during the free day after that free day unless you subscribe to the channel.

So, VM are not at fault for doing it, but they are at fault for not being honest and open about the fact you will be unable to watch any recordings without being subscribed to the channel. They have never (in my experience) stated that you will be unable to watch these programmes after the free day. While I am no legal expert, I feel this *could* be considered false advertising.

Personally, I feel that Meng has every right to feel slightly angry at this, even though the channel was being given freely.

[BenMcr]

Originally Posted by Stuart

So, VM are not at fault for doing it, but they are at fault for not being honest and open about the fact you will be unable to watch any recordings without being subscribed to the channel. They have never (in my experience) stated that you will be unable to watch these programmes after the free day. While I am no legal expert, I feel this *could* be considered false advertising.

It's the first time that VM have done a Sky Sports freeview since the unsubscribed recording restriction was required by Sky as far as I know (and possibly ever), so I would expect that any issues identified will have been noted to avoid in the future.

However, as someone over on the Community Forum pointed out, this is in the T&Cs:

You acknowledge that we are entitled to prevent the copying of any part of the television services and to delete from the equipment we have provided to you recordings which may have been made by you lawfully, but which are from channels you no longer subscribe to.

[Mad Max]

Originally Posted by BenMcr

It's the first time that VM have done a Sky Sports freeview since the unsubscribed recording restriction was required by Sky as far as I know (and possibly ever), so I would expect that any issues identified will have been noted to avoid in the future.

However, as someone over on the Community Forum pointed out, this is in the T&Cs:

You acknowledge that we are entitled to prevent the copying of any part of the television services and to delete from the equipment we have provided to you recordings which may have been made by you lawfully, but which are from channels you no longer subscribe to.


Says it all really........

[RichardCoulter]

Originally Posted by Stuart

While I am no legal expert, I feel this *could* be considered false advertising

The fact that the advertised 24 hour 6am to 6am period was ended early, resulting in a boxing match etc being cut off is certainly a case for the Advertising Standards Authority.

It has been suggested over in the 'Coming Soon to Virgin Media' thread that the freeview was done manually (because of the infrequency of these freeview periods, it wouldn't be worth investing in automated equipment) and the person responsible wanted to go to bed

Originally Posted by Meng

Did you actually read my original post, or any of the rest of the thread???

Get over the fact that my Tivo thought it knew better than me by recording something I wouldn't be able to watch later? Is that what you're saying I should get over?[COLOR="Silver"

This much, at least, is true.

I don't think that the terms & conditions referred to are technically correct. AFAIK, the freeview recordings are not deleted afterwards, but are made inaccessible to you until you resubscribe.

Resubscribe could be another feeview period, so, if it's any good to you, you could watch your recording then (or, of course, if you ever paid to subscribe to the channels).

[Meng]

Why isn't it possible to have some kind of time-stamp on the recording, so that it can be available to view retrospectively?

Also, it would be handy to have some sort of 'don't record in HD' option available to prevent this sort of thing from happening - or an 'override in HD if available' yes/no option.

[OLD BOY]

Originally Posted by RichardCoulter

I don't think that the terms & conditions referred to are technically correct. AFAIK, the freeview recordings are not deleted afterwards, but are made inaccessible to you until you resubscribe.

Resubscribe could be another feeview period, so, if it's any good to you, you could watch your recording then (or, of course, if you ever paid to subscribe to the channels).

The T&Cs just say that VM have the right to delete the recordings. It doesn't say they necessarily will do so.