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Remote Record
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Old 25-07-2014, 15:55   #1
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Remote Record

I had TiVo installed this morning, and the "manage my TiVo" remote record site is picking up the box ok, and reading series links.

However - it's not reading planned recordings, or letting any remote recordings be set.

The error is always the same, "There seems to be a problem in completing your request. It is possible that your TiVo box is not online at the moment. Please make sure your box is always left switched on at the mains." - I have tried shows that are due to start in a couple of hours, and stuff from days ahead (I know there's a 35minute rule)

But like I say.. series links are being read ok, so there are comms between the box and website. Does this just take time to catchup, or how long do I leave it before calling CS?

Thanks,
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Old 25-07-2014, 16:02   #2
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Re: Remote Record

Leave it 24 hours, as it can take that long for the TiVo install to be correctly recognised by all the systems.
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Old 25-07-2014, 16:46   #3
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Re: Remote Record

Yes, when I had to have a TiVo switched it took me roughly 24 to 36 hours before I could do remote recordings through phone/website.
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Old 25-07-2014, 19:42   #4
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Re: Remote Record

remote recording through my IPhone Ipad/website. how do I connect that up and can I watch TV as well ??
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Old 25-07-2014, 20:41   #5
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Re: Remote Record

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Originally Posted by andrew.shearman View Post
remote recording through my IPhone Ipad/website. how do I connect that up and can I watch TV as well ??
Have you heard of TV Anywhere?
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Old 25-07-2014, 23:04   #6
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Re: Remote Record

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Originally Posted by RobboEdin View Post
Have you heard of TV Anywhere?
yes I have but can't log in
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Old 26-07-2014, 00:02   #7
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Re: Remote Record

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Originally Posted by andrew.shearman View Post
yes I have but can't log in
...then if you have a TiVo, you need to work with Virgin Media to understand why it's not working for you.
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Old 26-07-2014, 20:10   #8
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Re: Remote Record

You need to connect the tivo to a router to access via tablets etc.

Also remote record needs at least 30 minutes.
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Old 26-07-2014, 21:27   #9
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Re: Remote Record

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Originally Posted by Hom3r View Post
You need to connect the tivo to a router to access via tablets etc.

Also remote record needs at least 30 minutes.
That is incorrect.

The TV Anywhere apps do not require the TiVo connected to your home network. TiVo is accessed via its own internet connection.

Recordings and series links set via TV Anywhere are immediate.
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Old 26-07-2014, 22:52   #10
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Re: Remote Record

The passage of time, and a precautionary restart of the TiVo box, resolved this. Thanks for the various replies...
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Old 29-07-2014, 18:18   #11
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Re: Remote Record

Quote:
Originally Posted by RobboEdin View Post
That is incorrect.

The TV Anywhere apps do not require the TiVo connected to your home network. TiVo is accessed via its own internet connection.

Recordings and series links set via TV Anywhere are immediate.
ok so I log in to TV Anywhere on my iPad and iPhone than what??
iphone
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Old 29-07-2014, 21:53   #12
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Re: Remote Record

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Originally Posted by andrew.shearman View Post
ok so I log in to TV Anywhere on my iPad and iPhone than what??
iphone
OK, can you give even the slightest hint as to what you want to do with the TV Anywhere app on your iPhone?
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Old 29-07-2014, 23:20   #13
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Re: Remote Record

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Originally Posted by RobboEdin View Post
OK, can you give even the slightest hint as to what you want to do with the TV Anywhere app on your iPhone?
watch tv and remote record
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Old 30-07-2014, 00:12   #14
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Re: Remote Record

Quote:
Originally Posted by andrew.shearman View Post
watch tv and remote record
If you have the app, are properly registered and have a TiVo, it's straightforward.

Find the program you want to watch or record in the guide and push the appropriate button.
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