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Old 25-08-2011, 16:18   #2
MovedGoalPosts
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Join Date: Jun 2003
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Re: Can anyone help speed up my installation?

Works to the local authority side of a pavement duct, including the "T" placement or relocation have to be co-ordinated by one set of contractors. There can be delays here as consent's to dig the pavement might be required. That is assuming Virgin even consider this is economically viable. Dealing with a damaged duct is one thing as that is really maintenance, but moving it is a whole new ball game.

The installation team that pulls through the cable will be different to the gang that digs holes in the main pavement. The people that then wire up your house are another team again. By stating that the drive can't be disturbed will probably have placed you back at the beginning of a queue, if indeed you are still on a queue.
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