[Stephen]

Originally Posted by Arthurgray50@blu

1Andrew1, thank you for clearing that up about Richard Coulter. I think the chances of getting a refund from VM is zero.

However, IF VM owe you money. And they refuse to pay it. YOU can contact RAW DEAL

I had a problem with Sky many years ago. When they took TWO month money out of my account by mistake. They told me they could not put money back into our account.

I sent an email to the CEO at the time. I got check about two weeks later

If a direct debit is taken in error then you can just call your bank and do a direct debit indemnity. The money goes straight back to your bank and can then srt out the correct payment with the company in question.