Re: Very High Latency (Hayes)
Qasi is absolutely right as was The Installer.
Your SH is maxing out on upstream power and is just about getting through. Actually if it wasn't always getting through, your Network Log would show T3 errors. Does it?
Upstream faults are always tricky to diagnose and fix. It could be in the optical node; it could be a coax section that needs replacing; or a demodulator.
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Seph.
My advice is at your risk.
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