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Old 13-12-2012, 10:26   #9
Chrysalis
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Join Date: Sep 2003
Services: Gig1, Hub 5
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Re: Very High Latency (Hayes)

Quote:
Originally Posted by Diablotf View Post
Sigh called up support, Indian support. First guy that took the call couldn't understand what latency means. Still on the phone with them.

Edit : He finally understood it as 'ping' :P Claims it's due to over utilisation. Not buying it so waiting for a supervisor now.
the possibilities are there is 'also' high utilisation and thats making them misdiagnose.

also my diagnosis could have been wrong

did you take a note if your US channel changed after the reboot? if it didnt then this is either a modem issue (superhub) or a fault which the symptons go away after a recconect.
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