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BenJSmyth · 12-02-2011, 12:57

I had this problem as well and when I contacted Virgin they told me an engineer would need to come out.

Try turning the box off at the wall and turning it back on again, otherwise try reformatting the hard disk. I'm not sure of the process to do that but I'm sure someone will fill in the gaps for you.

Otherwise give VM a call.

12-02-2011, 12:57	#2
BenJSmyth Inactive Join Date: Jan 2011 Location: Crawley Services: Sky TV in the living room, Freeview in the bedroom. Plusnet Unlimited Fibre Posts: 632	Re: STRANGE V+ problem I had this problem as well and when I contacted Virgin they told me an engineer would need to come out. Try turning the box off at the wall and turning it back on again, otherwise try reformatting the hard disk. I'm not sure of the process to do that but I'm sure someone will fill in the gaps for you. Otherwise give VM a call.