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Lone Star · 25-02-2017, 17:05

I had been on VIP for quite a few years, with a V+HD and an original 500Mb TiVo. On Monday 20 Feb I called Customer Services to enquire about upgrading the V+HD to a V6.

After some discussion I was told that I could update both boxes to V6 for a one-off payment of £64.95. Monthly cost would be £94.75 for 9 months, rising to £120 pm thereafter. As this seemed like a no-brainer to me, I signed up. The installation took place on Thursday 23 February with no issues whatsoever and I am now enjoying all the benefits of V6s, including a noticeably sharper picture than I was getting from the V+HD.

Looks like there may be a bit of a postcode lottery on installation dates! As to the additional charge to swap out the TiVo, that was never even suggested to me at any stage.

25-02-2017, 17:05	#4
Lone Star cf.member Join Date: Nov 2003 Location: Glasgow Posts: 81	Re: V6 upgrade costs I had been on VIP for quite a few years, with a V+HD and an original 500Mb TiVo. On Monday 20 Feb I called Customer Services to enquire about upgrading the V+HD to a V6. After some discussion I was told that I could update both boxes to V6 for a one-off payment of £64.95. Monthly cost would be £94.75 for 9 months, rising to £120 pm thereafter. As this seemed like a no-brainer to me, I signed up. The installation took place on Thursday 23 February with no issues whatsoever and I am now enjoying all the benefits of V6s, including a noticeably sharper picture than I was getting from the V+HD. Looks like there may be a bit of a postcode lottery on installation dates! As to the additional charge to swap out the TiVo, that was never even suggested to me at any stage.