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warrenb · 25-02-2017, 16:07

I have 2 issues
1) a 2 month wait for installation
2) vip has 2 boxes which for new customers are both v6 boxes. OK I have a tivo so charge me to swap that out. But surely one box should be a v6 with no additional charge as it is the vip package that should have 2 boxes.

25-02-2017, 16:07	#3
warrenb cf.addict Join Date: Feb 2008 Services: VIP50 + 2 Virgin Mobiles + Mobile Broadband Posts: 199	Re: V6 upgrade costs I have 2 issues 1) a 2 month wait for installation 2) vip has 2 boxes which for new customers are both v6 boxes. OK I have a tivo so charge me to swap that out. But surely one box should be a v6 with no additional charge as it is the vip package that should have 2 boxes.