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warrenb · 25-02-2017, 11:49

I just called VM to upgrade my services to Vip. I checked on the website and it comes with two v6 boxes.
I have been told as I already have tivo there a swap charge of 64.95. I thought OK but at least the other box I will get will be a v6. Not so, as I am existing customer it would be another tivo and to replace that with a v6 would be another 64.95.
Then to rub salt into the wound I was told the earliest Install dates was the 25th April.
I suspect people can guess what my reaction was.
So £70 loss for VM a month

25-02-2017, 11:49	#1
warrenb cf.addict Join Date: Feb 2008 Services: VIP50 + 2 Virgin Mobiles + Mobile Broadband Posts: 199	V6 upgrade costs I just called VM to upgrade my services to Vip. I checked on the website and it comes with two v6 boxes. I have been told as I already have tivo there a swap charge of 64.95. I thought OK but at least the other box I will get will be a v6. Not so, as I am existing customer it would be another tivo and to replace that with a v6 would be another 64.95. Then to rub salt into the wound I was told the earliest Install dates was the 25th April. I suspect people can guess what my reaction was. So £70 loss for VM a month Last edited by warrenb; 25-02-2017 at 12:01.