Quote:
Originally Posted by XFS03
To be fair, what can VM do about it? If a customer is paying for their services, VM only have your word for it that they are also using chipped boxes. I doubt that VM would spend time, effort & money on getting the police involved & getting search warrents issued on the basis of a phone call.
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I would have hoped that in that sort of case a note could be put on the system for any future engineer call outs along the lines of "check box is normal, disconnect any spare lines" or something.
Mind you, you'd have to be pretty silly to call out an engineer if you're using a dodgy box instead of a legitimate one.