Quote:
Originally Posted by giantsf49er
Alternatively, as I believe the OP is coming to the end of his 12 month contract he could be ringing them up and saying 'thank you very much for the 12 months service. I was so happy with it I am now prepared to offer you £xx.xx in return for agreeing to another 12 month contract.'
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And unless it is part of what Customer Relations are allow to do, they will go "Thank you but no thank you, your disconnection has now been booked"
In relation to what they have to offer to broadband only customers, I believe it is nothing. Any Customer Relation offer requires at least two services
---------- Post added at 23:46 ---------- Previous post was at 23:43 ----------
Quote:
Originally Posted by Matth
Point is, unless you are ON a deal, the standard tariffs of many other providers knock seven bells out of Virginmedia, and the quality of VM's service does not stand out enough to be worth the remium.
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So £9 per month for broadband is not competative?