Cable Forum - View Single Post - Virgin Complaints Department Worse than Customer Service!

4romseyavenue · 14-02-2010, 11:40

firstly I do not work for Virgin, secondly I think you have the attitude problem, are you lonlely!

What sort of thing is that to say, rude yes, threatening possibly, I am not surprised she was off with you.

Instead of spending time venting fury just leave Virgin, I work for a contact centre (not Virgin) and people with your attitude is getting more and more common.

When she said he was not available why did you not just call back later, no I expect you wanted to give grief to the adviser.

I have had problems with Virgin over the years but they have always been resolved, never has an adviser been rude to me. It usually follows when the caller is off with them that is the point they react.

I am sure Virgin will not miss you.

14-02-2010, 11:40	#2
4romseyavenue Inactive Join Date: Oct 2005 Posts: 48	Re: Virgin Complains Department Worse than Customer Service! firstly I do not work for Virgin, secondly I think you have the attitude problem, are you lonlely! What sort of thing is that to say, rude yes, threatening possibly, I am not surprised she was off with you. Instead of spending time venting fury just leave Virgin, I work for a contact centre (not Virgin) and people with your attitude is getting more and more common. When she said he was not available why did you not just call back later, no I expect you wanted to give grief to the adviser. I have had problems with Virgin over the years but they have always been resolved, never has an adviser been rude to me. It usually follows when the caller is off with them that is the point they react. I am sure Virgin will not miss you.