Quote:
Originally Posted by The PIT
If the issue is congestion you could be waiting for years for a fix in the worst case.
My advise is to cancel if you got BT infinity in the area and keep checking on their forums https://community.virginmedia.com/ too see if they actually fix the issue or it's a review date that constantly keeps getting shoved back..
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It was because I could not get Infinity that I decided to go to VM, even though I first registered interest in Infinity in 2012 when it was first announced by BT in an internal news feed (I worked for BT for 40 years!)
Anyway, speed has dramatically improved since another VM engineer came and reterminated all the internal and external cable connections left loose by the installer. He also mentioned that the UBR serving this area is due for upgrade in the next few weeks. At which point I should get closer to what I'm paying for.