Quote:
Originally Posted by philwhite100
NO, still no landline, My partner rang CS yet again at about 8.30 this morning and was told work was still ongoing but now there is still no landline (writing this message at about 6pm)
Other VM cable phone customers in our street have working landlines and have not had a fault so could this be a fault on the cable on our property as 5 days have elapsed now.
Please can you reply with any further info you can provide as calling CS from a mobile is not cheap.
Thanks.
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Hi Phil,
Sorry about the delay in geting back to you. I've checked and we've had to open a new ticket for the remaining customers affected. You should see it if you put your details in the Status Page.
Currently with our remote engineering team. They are trying to isilate the fault.