Cable Forum - View Single Post - Connecting keeps dropping, IP address going to 169.

quadplay · 06-03-2004, 01:46

rdhw is right, the 3com modem does not support assigning its own IP addresses in the 192.168.x.x range, the technician you spoke to probably wasn't aware of the 3com modems - there are only around 1000 of them left on the network - that's less than 0.001% of customers - so new techs aren't given a lot of information on them anymore; information on them is however available if you know where to look on the intranet!

I'd back up what other people are saying - seems like a cabling issue, or possibly the 3com has given up the ghost. Give TS another call next time you're getting a 169 IP (and before you reset the modem to get your IP back), and hopefully this time you'll get someone who knows more about the 3com modems.

06-03-2004, 01:46	#8
quadplay Inactive Join Date: Jun 2003 Location: Various Services: 9am, 1pm and 8pm daily Posts: 2,055	Re: Connecting keeps dropping, IP address going to 169. rdhw is right, the 3com modem does not support assigning its own IP addresses in the 192.168.x.x range, the technician you spoke to probably wasn't aware of the 3com modems - there are only around 1000 of them left on the network - that's less than 0.001% of customers - so new techs aren't given a lot of information on them anymore; information on them is however available if you know where to look on the intranet! I'd back up what other people are saying - seems like a cabling issue, or possibly the 3com has given up the ghost. Give TS another call next time you're getting a 169 IP (and before you reset the modem to get your IP back), and hopefully this time you'll get someone who knows more about the 3com modems.