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Old 29-06-2011, 18:38   #2
Kymmy
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Join Date: Dec 2007
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Re: virgin media moving home contract issues

Quote:
K Moving home
  1. If you move to another address within our and/or Virgin Media Entertainment's service area, you may ask us and Virgin Media Entertainment (as applicable) to provide the services to your new address. You must provide at least one month's notice to do this, but neither we nor Virgin Media Entertainment can guarantee to provide you with the services at your new address.
  2. If you move to another address during any minimum period paragraph J2 will apply, unless you continue to receive Virgin Media Ltd and/or Virgin Media Entertainment services at your new address (in which case paragraph K3 will apply).
  3. If we and Virgin Media Entertainment (as applicable) agree to provide the services to your new address, you may have to pay a service transfer charge (to be paid to Virgin Media Payments). Details of the service transfer charge are set out in the price guides. We and/or Virgin Media Entertainment will also send you a new contract for the services at your new address (which will include the contract for premium television services as applicable) and you will have to keep the services for the minimum period. The service start date for your new minimum period will be the date that the services are installed at your new address. You may not be able to keep your phone number if you move house.
That's their standard terms and conditions on their site.

Which means you are on a new contract and as far as I know all contracts are payable in advance for their service charges
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