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Old 09-05-2012, 08:30   #21
Nopanic
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Join Date: Jan 2011
Location: Northwest
Posts: 2,249
Nopanic has reached the bronze age
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Re: Just A quick query, can i get both services?

Quote:
Originally Posted by boroboi View Post
Someone over on their support forums had one a week or two ago. The official consensus seems to be that you can't have one, but if you lodge a complaint through the CEO office, they will comply with you in most cases.

In my case, they either get me a VMNG300 or they lose a customer of over 10 years as this is the last and only option available to me. Since they seem to have a lot of requests for it, it wouldn't surprise me if Ambit had some in surplus themselves and VM can request them if needed? Perhaps they can buy them in from Ambit's own surplus, who knows... but they ARE available.
I hope you're right, be nice if it turns up.

Quote:
Originally Posted by boroboi View Post
Well personally if the head of complaints tells me she is getting hold of some VMNG300's from Ambit, i'm inclined to believe her. They will be getting them in for requests such as mine, not to give out willy nilly to people who simply want one for nothing.

The only way sanity will prevail is if Virgin dump the SuperDud and replace it with something that doesn't rip itself inside out when you ask it to do something it's meant to.
The head of complaints, or the CEO manager ? two different people.

What's her name?
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