Quote:
Originally Posted by 1andrew1
lol, it does sound a bit like that!
|
Haha. No I don't. But they could have stonewalled me and given me nothing (as my first attempt went until I posted on this forum and received advice). But frankly, it was refreshing to speak to a customer service team (Retentions) who acknowledged the situation I was in, and did something about it. So fair play to that.