Quote:
Originally Posted by Mr Banana
Lack the most basic of intelligence? You make my blood boil with some of your posts.
|
Some of the frankly bizarre nonsense that they come out with has led me to this conclusion.
It's not only VM though, I rang Asda (Phillipinos) the other week and she kept going on about something I hadn't even queried and kept ignoring what I had actually asked!
I really don't think it's too much to ask to expect a sensible conversation when you call a UK company. I don't suppose that the 100 or so VM employees are that chuffed about it either.
---------- Post added at 01:15 ---------- Previous post was at 01:06 ----------
Quote:
Originally Posted by Paul M
They cannot even come up with an excuse that makes sense ;
How does that mean you need to transfer the jobs to the Philippines 
It may mean fewer jobs, but thats not the same thing at all.
(and who is dealing with all the online queries ?) |
It's just corporate BS, in reality it's because they are cheap.
However, what these companies don't seem to take into account is that some customers will leave because of this practice.
Also, (according to a VM employee based in the UK that I spoke to recently) they lie and get things wrong which takes up a lot of their resources in correcting. He also told me that 95% of complaints were either about them or the errors that they make.