Quote:
Originally Posted by LSainsbury
Why won't you ring them? It's beyond me how you expect them to resolve the issue. The reason they've not been in contact is becuase they think the original issue has been resolved. Unless you phone them you'll be waiting for a millenia.
I don't understand how you can come here and post yet another rant if you've not made the call to them? Everybody knows the main primary support network is done via phone.
PS - I think the crystal ball at VM is broken at the moment as well.
|
I think you may have misquoted the wrong post Lee.
---------- Post added at 13:41 ---------- Previous post was at 13:40 ----------
Quote:
Originally Posted by arcimedes
It makes me wonder if the complaint is genuine
|
It probably is genuine but expects Virginmedia to know about without anyone calling in.