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Old 31-05-2005, 12:43   #14
angelinetd
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Join Date: Apr 2005
Posts: 2
angelinetd is an unknown quantity at this point
Thumbs down Re: o2 customer services details

O2 really are rip off merchants.... all this advertising about rewarding customers, and I still can't get through to anyone who can do anything to help me; I'm sure the president of the RFU doesn't get treated so shabbily!
I have recently changed my tariff to a cheaper one as I'm on O2 400 and don't need that many minutes/texts anymore, infortunately I have accrued 990 minutes and over 200 texts which I will now loose as I can't transfer them to the cheaper tariff even though I've paid for them.....
so I will be looking for something else when my contract ends and they can go stuff themselves.
Is there a complaint number to call where you can actually get through to anyone who will help rather than agree and go "yes I know how you feel but we can't do anything about it"
O2 must be rubbing their hands with glee.............
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