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Old 13-11-2004, 19:51   #12
yesman
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Location: Cambridge
Posts: n/a
Re: o2 customer services details

Quote:
Originally Posted by Chimaera
Yep - I tried to ring the online contacts number as it opened this morning - and was told 'due to the high volume of calls' they were experiencing they would not be able to speak to me. I've left a message on their answerphone as requested - with 3 different numbers and times I can be contacted on - and I'm not taking any bets as to whether I get a call back or not!
And I have also tried the 'email us' facility on their website - I got an automatically generated answer which did not resolve my question.
O2's customer service has to be the poorest I have ever come across.

In comparison, the NTL customer service has nothing to fear IMO
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