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ssr · 04-03-2012, 11:24

To fully explain why I rang retentions, is that Virgin rang me from overseas somewhere, and the sales guy offered 30M upgrade from 10M free for three months (I have the superhub) then in June a £5.00 upgrade charge, which would be ONE OFF and no charge after that.
This seemed like a good deal to me but was wary of the one off charge, hence I rang retentions; they had the 30M upgrade on their system but knew nothing of the one off charge, so the deal offered was cancelled, but as a goodwill gesture left the 30M on but advised to check for cancellation charges before April 8th as this is the date for the new packages to start. He then confirmed my first post!

04-03-2012, 11:24	#68
ssr Inactive Join Date: Mar 2012 Location: cleveland Posts: 60	Re: 30M minimum by end of 2012 To fully explain why I rang retentions, is that Virgin rang me from overseas somewhere, and the sales guy offered 30M upgrade from 10M free for three months (I have the superhub) then in June a £5.00 upgrade charge, which would be ONE OFF and no charge after that. This seemed like a good deal to me but was wary of the one off charge, hence I rang retentions; they had the 30M upgrade on their system but knew nothing of the one off charge, so the deal offered was cancelled, but as a goodwill gesture left the 30M on but advised to check for cancellation charges before April 8th as this is the date for the new packages to start. He then confirmed my first post!