Cable Forum - View Single Post - Liberty Global Schedules Investor Calls for First Quarter 2017 Results

Inactive Digital · 09-05-2017, 00:50

Interesting comments from Tom Mockridge on the investor call. He described the move to increase prices for a second time last year as "too aggressive" and referenced that they coincided with service issues including Tivo set-top-box performance and network congestion. As a result, the 'hangover' hurt Q1 performance, with retention deals impacting on ARPU and churn relatively high at 15%.

09-05-2017, 00:50	#8
Inactive Digital cf.addict Join Date: Aug 2016 Services: VM broadband, Stream, phone. Sky Q Posts: 432	Re: Liberty Global Schedules Investor Calls for First Quarter 2017 Results Interesting comments from Tom Mockridge on the investor call. He described the move to increase prices for a second time last year as "too aggressive" and referenced that they coincided with service issues including Tivo set-top-box performance and network congestion. As a result, the 'hangover' hurt Q1 performance, with retention deals impacting on ARPU and churn relatively high at 15%.