[vm_tech]

I'm a business engineer and the best bit of advice I can give is make sure a business cable modem is the correct product for you. I go to a lot of customers who really need a Managed Internet Access product rather than a cable modem, but they are not willing to pay the extra money. As an example I visited a customer who's connection was down for approx 12 hours and during that time she claimed the business lost £5k. Personally if you're gonna lose that much money over such a short period of time, you should be running an MIA with a cable modem as a backup and maybe even an ADSL as a 3rd resort