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Old 09-03-2011, 17:00   #48
zekeisaszekedoes
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Join Date: Jan 2011
Location: Hampshire, UK
Age: 40
Services: 30Mb Broadband (XL), 2TB TiVo (M+), Samsung Galaxy Ace (M), POTS Landline (M).
Posts: 823
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by Chrysalis View Post
why you on the superhub still on 20mbit? you paid £75 for it?
My household went from 10Mb to 20Mb in December and that particular agent sent out a Super Hub, possibly as a "bonus" for longtime customers such as us, I don't know. Possibly to entice us to upgrade further.

Short answer: the VM call centre system is very inefficient. Within the same call last week I was offered the 30Mb speed for free, then told I'd need to pay £30 despite already having the Super Hub.

But no, never paid a penny and don't plan to. I'd have the 30Mb upgrade right now except I probably can't get a VMNG300 modem sent out and registered and I have no interest in running my very unreliable Super Hub constantly to get it. Just waiting for the May bridge mode update we've been repeatedly promised.
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