View Single Post
Old 10-02-2007, 09:18   #10
jdh2805
Inactive
 
Join Date: Mar 2006
Location: London & NYC
Services: London - VIP service NYC - SA PVR + 2 STBs, VOD, Premium Broadband
Posts: 2
jdh2805 is an unknown quantity at this point
Send a message via Yahoo to jdh2805
Smile Re: Virgin Media Customer Service- Your Personal Experience

I rang Customer Service at 08:00 on Friday to upgrade to the VIP service and, the phone having been answered straight away, was connected to a very friendly lady who, within a couple of minutes, upgraded my service. The entire experience reminded me of the excellent service I receive when phoning the Virgin Atlantic Premier team.

Well done and more power to Sir Richard!!
jdh2805 is offline   Reply With Quote