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Jacquesb · 31-07-2017, 20:08

In a shopping centre today and the VIP package (2xV6, lots of channels, 200MB BB, landline package) was being advertised at £85 ppm incl Sky Sports channels - FOR NEW CUSTOMERS ONLY !!!.

I'm currently on full house and last monthly bill was >£130 so an online quote from Sky for similar setup was £86 with a highish one-off charge.

I called Customer Services and after a bit of frank discussion, he moved me to the VIP package for £96 per month provided I go with a 12 month contract - that's a saving of > £30 per month on the package. A result but nevertheless a shocking way to treat their existing customers.

31-07-2017, 20:08	#3
Jacquesb cf.addict Join Date: Dec 2003 Location: Glasgow & France Age: 75 Services: VM phone , 2xV6 (Full house XL), ViViD200 Optical fibre BB. Stream - Netflix, iPlayer, Posts: 106	Re: Virgin TV advert In a shopping centre today and the VIP package (2xV6, lots of channels, 200MB BB, landline package) was being advertised at £85 ppm incl Sky Sports channels - FOR NEW CUSTOMERS ONLY !!!. I'm currently on full house and last monthly bill was >£130 so an online quote from Sky for similar setup was £86 with a highish one-off charge. I called Customer Services and after a bit of frank discussion, he moved me to the VIP package for £96 per month provided I go with a 12 month contract - that's a saving of > £30 per month on the package. A result but nevertheless a shocking way to treat their existing customers. __________________