Cable Forum - View Single Post - HELP! charges for phone calls not made by me

Kymmy · 24-01-2012, 19:53

International differences in spelling is irrelevant to this forum.. Jon T was simply pointing out that we are not virgin media so telling us that "there is a glitch in your software that needs patching..." won't get you anywhere..you do realize that?

There is actually a prescribed method to report issues like this on your bill and I'm sure that some of the friendly members of staff will tell you exactly how to proceed once they eventually read this thread, or you can use the search facilities to find out the answer for yourself as it has been discussed before.

24-01-2012, 19:53	#10
Kymmy Inactive Join Date: Dec 2007 Posts: 18,398	Re: HELP! charges for phone calls not made by me International differences in spelling is irrelevant to this forum.. Jon T was simply pointing out that we are not virgin media so telling us that "there is a glitch in your software that needs patching..." won't get you anywhere..you do realize that? There is actually a prescribed method to report issues like this on your bill and I'm sure that some of the friendly members of staff will tell you exactly how to proceed once they eventually read this thread, or you can use the search facilities to find out the answer for yourself as it has been discussed before.