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Old 05-01-2012, 03:08   #12
Digital Fanatic
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Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
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Re: Jus got a call from virgin media

Quote:
Originally Posted by greeninferno View Post
I've never done that so there is no password.

if its genuine they should know that looking at the screen.

if there is no password and they are asking for one they either are not genuine or don't know what they're doing.

When i phone Virgin i use the postcode/how do you pay etc. to verify who i am.
To be fair in my experience, about 90% of the people who say they don't have a password on their account actually have one on the password screen. Some have them set up on install then don't call for a while and forget it.

Others, like yourself will have a "No Password" entry on the account.
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