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Originally Posted by nomadking
Seeing as it applies to a fairly specific period, it sounds like it has nothing to do with the quality of staff. Probably interpretation of the rules and changes to their computer systems.
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The two are inextricably linked IMO and it was only discovered when the Office for National Statistics did a check.
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Quote:
Originally Posted by nomadking
1) It's not many.
2) It will happen for any month where there are 5 Fridays in the month(if that's the criteria). Ie Dec 16, Mar 17, Jul 17, Sept 17, Dec 17, Mar 18. So it will have happened a few times already this year.
Surely a system that adjusts more easily to fluctuating income is a good thing.
Some of the issues are no different to where there is a weekly/monthly income/bill combination. Eg If you pay rent weekly and are paid monthly, then there will be 4 or 5 weeks a year where you are paying out 5 weeks of rent with one months income. It's called the real world. You have to plan for it.
One thing that should be looked at, is having to restart their claim when that happens. One of the core principles is meant to be to make it easier to put in more hours in a month and not be out of pocket for it. The benefits may reduce, but not by £1 for £1.
The concept of a single combined benefit payment system was mooted before 2010, by Labour.
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The first i've heard about Labour mooting the idea, but it is a good idea if done properly.
It was labour who introduced ESA to try and get more disabled people into employment and save money, but the Tories changed what it was from its original conception and it has consequently failed on both counts.