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Re: Malware letter
The letter is likely genuine and I've received a similar letter for a different issue in the past. It's hard to say when they actually detected it (unless it says in the letter itself), it could have been months ago and it could have been someone visiting you and using your wifi (For example). Just make sure you check all of your devices for malware - ipads, phones, fire sticks, all that gubbins.
If you can't find anything, I wouldn't worry too much about it.
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