Quote:
Originally Posted by Mick
A bad decision which will mean customers seeking deals on other providers. I hope the bean counters at Virgin Mobile very happy about what they have done today and the very rude, unprofessional and backward method in which they have informed their customers.
They deserve to lose a lot of customers over this move.
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well the person i talked to was straightforward about it, she said yes it does not benefit customers but its most likely a cost issue behind the scenes, to be honest the tariff is competitive but maybe priced too low for them as ofcourse they piggyback on the t-mobile network and maybe not enough subscribers on higher tariffs, also its becoming slightly less attractive to be on the 300/300 tariff as now o2 has a unlimited plan on pay and go, yes its o2 to o2 but it depends on what the network the people around you are on!