Cable Forum - View Single Post - Virgin Mobile min/texts 300/300 no rollover from 28 april 08

raefil · 28-03-2008, 14:51

Copy of email sent to them.

It seems that you are intent on losing customers by changing the terms of many peoples contracts. Im sure that hidden somewhere amongst the terms and conditions you are entitled to do it but it is very unprofessional the way you have gone about informing customers. I along with many others will be seeking another provider.

Thank you

*******

I will be considering my future with virgin altogethr if this is the unprofessional manner in which they treat their customers.

28-03-2008, 14:51	#11
raefil cf.addict Join Date: Oct 2006 Posts: 175	Re: Virgin Mobile min/texts 300/300 no rollover from 28 april 08 Copy of email sent to them. It seems that you are intent on losing customers by changing the terms of many peoples contracts. Im sure that hidden somewhere amongst the terms and conditions you are entitled to do it but it is very unprofessional the way you have gone about informing customers. I along with many others will be seeking another provider. Thank you ******* I will be considering my future with virgin altogethr if this is the unprofessional manner in which they treat their customers.