Cable Forum - View Single Post - Virgin Mobile min/texts 300/300 no rollover from 28 april 08

**Mick** · 28-03-2008, 12:44

Just got the text in the last few minutes - On the phone to them right now - Stuck in a queue - message said...

'We are unusually busy right now - you could be waiting up to 20 minutes to speak to someone."

I think its absolutely disgusting that they are informing the customers of this massive change in terms of service by text.

28-03-2008, 12:44	#4
Mick Cable Forum Team Join Date: Jun 2003 Posts: 15,118	Re: cable 300/300 no rollover from 28 april 08 Just got the text in the last few minutes - On the phone to them right now - Stuck in a queue - message said... 'We are unusually busy right now - you could be waiting up to 20 minutes to speak to someone." I think its absolutely disgusting that they are informing the customers of this massive change in terms of service by text.