Cable Forum - View Single Post - 15 tech visits and still no phone

stann0 · 14-06-2010, 22:53

Tomorrow I will have my 15th tech visit to try and fix my VM phone line in the last 9 months. Each time the problem is the same - very bad crackling on the line which makes calls in or out impossible. When it's really bad the phone rings when no-one is calling.

To me it sounds like a short circuit, probably caused by water. So far they've tried replacing almost every part of the cabling from my house to the street. This seems to fix it for a few weeks but then the problem returns.

This is doing my head in. My phone has probably only worked for 4 of the last 9 months. People have given up trying to ring me and it has become something of a bad joke. It has cost me untold money in time off work for the 15 visits, having to use my mobile instead of free land-line (including VM support!), and generally the hassle and time in having to deal with this.

What should I do? I'm literally at the end of the line!

14-06-2010, 22:53	#1
stann0 cf.member Join Date: Oct 2008 Posts: 48	15 tech visits and still no phone - what do I do? Tomorrow I will have my 15th tech visit to try and fix my VM phone line in the last 9 months. Each time the problem is the same - very bad crackling on the line which makes calls in or out impossible. When it's really bad the phone rings when no-one is calling. To me it sounds like a short circuit, probably caused by water. So far they've tried replacing almost every part of the cabling from my house to the street. This seems to fix it for a few weeks but then the problem returns. This is doing my head in. My phone has probably only worked for 4 of the last 9 months. People have given up trying to ring me and it has become something of a bad joke. It has cost me untold money in time off work for the 15 visits, having to use my mobile instead of free land-line (including VM support!), and generally the hassle and time in having to deal with this. What should I do? I'm literally at the end of the line!