Quote:
Originally Posted by Stephen
What have your qaulifications got to do with it? You would simply be asked to run the updated software and see if it worked.
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The ability to give more in-depth analysis of firmware performance in a variety of situations most users would not encounter, for one. Poor testing has undoubtedly contributed to the product being released in what several (not just CF members) have described as an unfinished state.
The current firmware "works", but not well. This is exactly the reason more advanced users are finding bugs, and why running with the firewall/flood protection off is seen as an acceptable solution. Asking more technically adept users to be the first batch of testers seems like the logical solution, although your reaction seems to suggest you've missed that entirely.
Quote:
Originally Posted by Stephen
Internally when testing I have filled out and followed scripts and was one of the testers for the superhub and I am still using it without a single problem. Out of the hundreds that probably tested it any small niggles at the time would have been resolved.
However once transfered to a full release there are always going to be a few things that were either missed or didnt appear in testing.
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Few things eh? Unreliable wireless performance and unit instability seem like pretty grave problems to me. Seems like you're trying to downplay the entire situation when there's plenty of proof it needs some serious improvement, which I'm more than happy to help with so other users don't have to deal with problems.
Quote:
Originally Posted by Stephen
For most people the superhub will work fine but of course there are people that will have issues and some people that find the superhub doesn't do what they want it too.
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Again, some of the problems are affecting everyone, not just advanced users who want to be able to use their own routers running expansive third-party firmware which offers the facilities to maximise the usefulness of their relatively inexpensive home broadband connection without the cost and hassle of a corporate solution.
Quote:
Originally Posted by Stephen
The needs of the many outweigh the needs of the few  |
Obligatory Star Trek TOS quote, nice.
I agree, and I want to help both of those. Unfortunately Mark Wilkin hasn't even opened the PM which provides my details (SH hardware MAC etc) yet so either he has sufficient testers already or is just too busy.
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Originally Posted by AndyCambs
Without wishing to hurt anyone's feelings, I think a lot of issues are caused by people not understanding how it operates.
I've had two issues - both of which were easily solved by a change to the settings.
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Which is exactly the sort of thing VM were trying to avoid with the SH rollout. But let's be honest, there are some obvious rookie mistakes in the current Super Hub firmware that should have been corrected before moving to mass production.