Cable Forum - View Single Post - Superhub Superhub factory resetting itself

Octimon · 18-07-2011, 17:39

Have been trying to work from home today and suffered 2 resets

Have done a bit of research on this and it appears I am among a myriad of complainants with exactly the same problem. VM have even admitted to the fault on their own forums - http://community.virginmedia.com/t5/.../578389#M59568

It strikes me as intrinsically wrong that someone can continue to advertise and sign up customers and supply kit that they know to be faulty and not fit for purpose at the time of supply. Surely the product should be withdrawn until corrected?

18-07-2011, 17:39	#14
Octimon Inactive Join Date: Dec 2004 Location: Glasgow Services: BB XXL - but only by rebooting every other day; TV XL - with a shiny new HD box and On Demand is s Posts: 108	Re: Superhub factory resetting itself Have been trying to work from home today and suffered 2 resets Have done a bit of research on this and it appears I am among a myriad of complainants with exactly the same problem. VM have even admitted to the fault on their own forums - http://community.virginmedia.com/t5/.../578389#M59568 It strikes me as intrinsically wrong that someone can continue to advertise and sign up customers and supply kit that they know to be faulty and not fit for purpose at the time of supply. Surely the product should be withdrawn until corrected?