Thread: Superhub Superhub factory resetting itself
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Old 18-07-2011, 09:10   #12
kwikbreaks
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Re: Superhub factory resetting itself
They never asked for mine back. One was replaced as faulty (reported as such on Masque's advice). I tested the second and found a repeatable problem (hub hangs when doing a TrueImage backup to a NAS device over WiFi using 300Mbps mode) so complained to CEO office and got a vmng300 to replace it. VM didn't ask for either hub back.

I imagine they get these devices so cheaply that paying return postage and handling them would cost more than just scrapping them. The WEEE directive means that VM couldn't just send them to landfill and scrapping them would cost more money - it's probably actually cheaper leaving disposal to the customer.
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