Quote:
Originally Posted by Ben B
If you log in to your online account it should tell you whether you have roaming enabled, just make sure this says you are enabled and if it doesn't give them a ring
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I might have the same problem as the OP. So here goes.
I contacted VM to have roaming switched on (on March 3) and the this was switched on. However I find that if I log into my account it says Roaming switch off, but if I check by dialling 789 it says Roaming switched on.
On contacting VM today (as advised by Virgin's help & support forum) it was confirmed that roaming is switched on and that perhaps there are problems updating my account. So is roaming on or off?