Cable Forum - View Single Post - 50M Think Broadband Ping Monitor Results (POST YOURS)

qasdfdsaq · 08-11-2012, 10:50

Gigantic customer-facing consumer service providers like VM are rarely good at transparency, despite being communications companies (!).

Smaller and specialist providers have it easier providing that "personal touch" but partly that's because anyone who buys a cloud service from yourself will have a level of knowledge much higher than that of the average VM customer. The minimum entry bar is also higher, plenty of VM customers wouldn't have a clue what "hosting" is, the level of information they provide is therefore much different.

08-11-2012, 10:50	#2662
qasdfdsaq cf.mega poster Join Date: Aug 2004 Posts: 11,207	Re: Think Broadband Ping Monitor Results (POST YOURS) Gigantic customer-facing consumer service providers like VM are rarely good at transparency, despite being communications companies (!). Smaller and specialist providers have it easier providing that "personal touch" but partly that's because anyone who buys a cloud service from yourself will have a level of knowledge much higher than that of the average VM customer. The minimum entry bar is also higher, plenty of VM customers wouldn't have a clue what "hosting" is, the level of information they provide is therefore much different.